Setting up address rewriting

The address rewriting rewrites the email address of a company user to a different email address. This allows corporate users to contact external email recipients through email addresses other than their own. The email will appear to have been sent from the rewritten address.

For emails to local addresses, the system verifies whether the recipient is an entry from the external addresses of the address rewriting. The address is then sent to the local address of the entry.

Other use cases are so-called group mailboxes. In this case, different local email addresses are rewritten to one address. e.g. info@example.com.

Proceed as follows:

  1. Go to Identities > Corporate users > Corporate users.
  2. Double-click the user for whom you want to set up address rewriting or select the user and click Modify.
  3. Switch to the Email addresses tab.
  4. Double-click the email address you want to rewrite or highlight it and click Modify.
  5. Switch to the Address rewriting tab and click Add.
  6. Enter the following:
    • an external address that is used for sending.
    • the behaviour when receiving emails for the external address.
  7. Click Next.
  8. Specify the scope for which the external address is used.
  9. Click Finish.

Video: Setting up address rewriting (German only)