Fixing permissions
If the file system permissions for NoSpamProxy have been changed by third-party programs, for example, so that the function is restricted, you can correct this here.
- Go to Configuration > NoSpamProxy components > Databases.
- Select the relevant database.
- Click Fix database.

- Make the desired changes.
- Click Fix permissions and close.
NOTE:
Please refer to the following articles to get hints for the support case: