Update Logs

Any update to NoSpamProxy via the installation file is always logged, so that you can trace the cause of any problems should they arise. In the event of an error, the installation file refers to the parent log file. However, each service also generates its own log files, which are required when opening a support ticket.

You can find the log files in C:\Users\<<Username>>\AppData\Local\Temp.

You will find the following files there:

• NoSpamProxy_yyyymmddhhmmss.log

• NoSpamProxy_ yyyymmddhhmmss_000_CoreAntispamService.log

• NoSpamProxy_ yyyymmddhhmmss_001_ManagementServices.log

• NoSpamProxy_ yyyymmddhhmmss_002_IdentityService.log

• NoSpamProxy_ yyyymmddhhmmss_003_MessageTrackingTransportService.log

• NoSpamProxy_ yyyymmddhhmmss_004_GatewayRole.log

• NoSpamProxy_ yyyymmddhhmmss_005_WebPortal.log

• NoSpamProxy_ yyyymmddhhmmss_006_MessageTrackingService.log

• NoSpamProxy_ yyyymmddhhmmss_007_IntranetRole.log

• NoSpamProxy_ yyyymmddhhmmss_008_WebApp.Hosting.log

• NoSpamProxy_ yyyymmddhhmmss_009_WebApp.Content.log

• NoSpamProxy_ yyyymmddhhmmss_010_PowerShell.log

• NoSpamProxy_ yyyymmddhhmmss_011_CommandCenter.log

• NoSpamProxy_ yyyymmddhhmmss_012_ExternalProcessManager.log

• NoSpamProxy_ yyyymmddhhmmss_013_ProductVersion.log

NOTE: If the update fails, you must back up these files before resetting the system.