Update to version 13.0 and 13.1

NOTE: Before updating, make sure that the .NET Framework version is at least Microsoft .NET Framework 4.8 and that the SQL Server version is at least Microsoft SQL Server Standard/Enterprise 2016 Service Pack 1 or later. An overview of the supported versions can be found under Currently supported versions.

WARNING:

Starting with the update version 12.2.18253.1152 a script for cleaning up the message tracking is included, which deletes orphaned entries in the database. This may cause the setup to not respond for a long time. The setup must not be aborted and must be run through to completion. Please schedule a longer upgrade period for this.

If NoSpamProxy Protection is licensed, it is possible that the Cyren services will not work and no virus and spam checks will be performed after updating to version 13, although the license itself has been correctly validated.

To correct this, go to Configuration > NoSpamProxy components > Gateway Roles in the NoSpamProxy Command Center,select the Gateway Role(s) and click on Synchronize configuration.

NOTE: Install version 12.2.18253.1152 or higher before upgrading to version 13.0. Please also note all articles about the older versions under Updates.

When upgrading from version 12.2 to version 13.0 or 13.1, all settings and user information are retained. Only the proxy settings and content adjustments of the template files (templates) must be saved as usual and reinstalled after the update. For further information, see Update recommendations.

NOTE: For security reasons, export existing DKIM keys under Identities > DKIM keys before upgrading.

Check the following points after the upgrade:

  • Content filter: Since there have been changes to the file types (MIME Types), please check all content filters and their content filter entries
  • Compared to version 12.2, the reputation filter in the rules was extended in version 13.0 and again extended and modified in version 13.1. This modification enables further, additional tests
  • Since the malware detection actions have been combined into one action, please check whether all desired scans are still active in the Malware Scanner action.
  • LAB features that were activated via the system variable before the upgrade may have to be reconfigured after the upgrade, as these features are included as official features in the product
    • Sandbox
    • Content Disarm and Reconstruction (CDR) for PDF files (PDF2PDF)
    • ICAP filter has been integrated into the Malware Scanner action
    • Extended "Header-From" validation in the reputation filter

NOTE: The option for direct delivery to the local email server is obsolete and is no longer available in NoSpamProxy since version 13. Delivery via queues is always applied.

  • In version 13.0 the DKIM function has been extended. This will add a second key to an existing DKIM key during an upgrade. For further information, see How to use DKIM version 13 or higher.
  • Go to Configuration > User notifications > Email notifications.
  • Starting with version 13.0, we actively inform you when the database size reaches a critical size with a used SQL Express version. For further information, see Notes on database sizes.
  • Starting with version 13.1, we actively inform when the hard disk space of the server on which the gateway role is installed is full.

With version 13.0 we have changed the license integration from license file to license key. This changeover takes place automatically and no further action is required.

NOTE: For further information, see How to install a new license.

The upgrade of NoSpamProxy and the Web Portal also requires an upgrade of the Outlook Add-In, otherwise communication with the Web Portal is no longer possible.